Privacy Policy

Welcome to Best You By Design (the "Website"), operated by Susan D. McGarry ("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our Website and related online services (collectively, the "Services").

This Privacy Policy applies only to users located in the Canada.

By accessing or using the Website or Services, you agree to this Privacy Policy.

Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you:

  • Submit a contact form

  • Request wellness information or product recommendations

  • Schedule a consultation

  • Subscribe to email or SMS communications

  • Contact us with questions

  • Purchase coaching services (if applicable)

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Health and wellness goals you voluntarily share

  • Communication preferences

  • Payment information (if purchasing services, processed securely through our payment processor)

We refer to this as "Customer Information."

Information Collected Automatically

When you visit our Website, we may automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Device type

  • Time zone

  • Pages viewed

  • Referring websites

  • Search terms

  • Interaction data

We refer to this as "Device Information."

This information may be collected using:

  • Cookies

  • Log files

  • Web beacons

  • Tags and pixels

You may disable cookies in your browser settings; however, some portions of the Website may not function properly.

How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule consultations

  • Provide wellness coaching and support

  • Recommend wellness products based on your interests

  • Process payments for services (if applicable)

  • Communicate with you

  • Provide customer support

  • Send marketing communications (only if you voluntarily opt in)

  • Improve and optimize our Website

  • Detect and prevent fraud

  • Comply with legal obligations

We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

We do not share customer opt-in information with affiliates or third parties for marketing or promotional use.

SMS Communications & Mobile Information

Users voluntarily opt in to receive SMS messages by providing their mobile phone number through our contact form and explicitly selecting an optional SMS consent checkbox before submitting the form.

Consent is not a condition of purchase.

No SMS messages are sent without your affirmative consent.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance.

Carriers are not liable for delayed or undelivered messages.

SMS opt-in data and consent will not be shared with any third parties for marketing purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text messaging services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors providing support services, such as customer service or messaging platforms, is permitted only as necessary to operate our business. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, disclose, or share SMS opt-in data for lead generation or marketing resale purposes.

Limited Information Sharing for Business Operations

We may share limited personal information with trusted service providers solely to operate our business, including:

  • Payment processors

  • Website hosting providers

  • Email service providers

  • SMS platform providers

  • Customer relationship management (CRM) providers

  • Analytics providers

These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

We do not authorize these providers to use your information for their own marketing purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic and performance

  • Enhance user experience

  • Measure marketing effectiveness

We do not sell cookie data.

You may manage your cookie preferences through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Security measures include:

  • SSL encryption

  • Secure payment processing (where applicable)

  • Restricted access to personal information

  • Industry-standard security practices

While no online transmission is completely secure, we take commercially reasonable steps to protect your information.

Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Provide requested services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain SMS opt-in records and consent documentation for compliance purposes

You may request deletion of your information by contacting us.

Your Rights

Depending on your location, you may have the right to:

  • Access personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent to marketing communications

To exercise these rights, please contact us using the information below.

Do Not Track

Our Website does not currently respond to Do Not Track browser signals.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date.

Independent Distributor Disclosure

Best You By Design is independently owned and operated by Susan D. McGarry.

Product recommendations may include PureTrim® wellness products offered through Susan as an Authorized PureTrim® Independent Distributor. PureTrim® is a separate company and maintains its own privacy practices for purchases made through its website.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Best You By Design

Operated by Susan D. McGarry

66 Norway Lake Rd.

Burnstown, ON K0J 1G0

Canada

Email: [email protected]

Website: https://bestyoubydesign.com

Copyrights 2026 | Best You By Design